Call Center Educational Video

About Project

Creating an educational video was an integral part of my instructional design curriculum at the University of West Georgia. This experience enhanced my abilities to create multimedia content that could appeal to different types of adult learners. It also deepened my knowledge of lighting, filming, recording, and editing of video content. This particular portfolio sample was dedicated to providing a live demonstration of the impact of providing good and bad service to customers. It uses comedy to make the lesson more engaging and receptive to employees, but it also provides concrete examples of the best and worst methods for dealing with customers.

The rest of the work focused on the development and acquisition of the following creative services and video elements:

  • Project Management and Talent Acquisition
  • Script and Storyboard
  • Background Music
  • Stock Images
  • Stock Footage
  • Voice-Over Talent
  • Post-Editing of Video and Audio
Project Details
  • Categories:Marketing, Photography, Sound, Videography
  • Skills:Adobe After Effects, Adobe Audition, Adobe Premiere, TechSmith Camtasia, TechSmith SnagIt
  • Client:University of West Georgia
  • Date:10/30/2017
  • Budget:Contact Us for Info
  • Location:Alpharetta, Georgia